Case Study: Fidelity Investments

23 May, 2018

Fidelity Investments offers financial and investment guidance including annuities, college planning, estate planning, investment guidance, life insurance, retirement planning and wealth management. Employees earn a competitive salary on top of bonuses and a robust benefits package, including up to $10,000 student loan reimbursement. Fidelity expanded to New Mexico in 2008. Fidelity chose Albuquerque for its expansion because of its incomparable quality of life and talented and diverse labor pool.

About the Company

  • Headquartered in Boston with 10 regional offices and more than 190 financial planning offices
  • 40,000+ total employees in eight other countries across North America, Europe, Asia, and Australia
  • Fidelity Labs, the research arm of Fidelity Investments, teamed up with Amazon to showcase a virtual reality system in which people can talk to financial advisors about their investment portfolios in a virtual world
  • In 2018, Fidelity posted record revenue and operating profit as assets hit highs and investment performance improved
  • Serves 27 million customers and manages $6.8 trillion in customer assets
  • During 2017, Fidelity's actively-managed mutual funds in just about every category beat their index marks in their strongest performance since 2009

In New Mexico

  • Launched a 216,000-square-foot regional office in New Mexico in 2008
  • Employs over 1,000 people in Albuquerque
  • Collaborates with local partners such as Junior Achievement, Central New Mexico Community College, the National Council for Economic Education and Jump$tart Coalition to teach students financial basics — such as spending, saving, budgeting and interest rates — to empower them to make smart financial decisions
  • Since 2015, taught over 71 New Mexico teachers who reached 3,766 students in the Fidelity Cares Teacher Personal Financial Literacy Training program
  • Positions work in customer and client services and in operations to support 401(k) retirement plans and health savings accounts that Fidelity manages for corporate clients and their employees nationwide
  • Also operates an Investor Center in Albuquerque’s Uptown shopping center
  • In 2018, Fidelity received a Healthiest Employer Award from Albuquerque Business First. Their programs that contribute to employee wellness include: the Step Ahead Student Assistant program, Mindful Meditation, Autism and Behavioral Needs Navigator program, Health Incentive Program, and Healthy Diets Loyalty program

Economic Development Toolbox

  • JTIP commitment in 2011, 2014, 2015 and 2016 for a total of $4,660,036 to create 995 new jobs
“This is a great place to live, work and raise a family. We know we can get the talent here. Our New Mexico associates take great pride in their work and they deliver great worth.”

- Senior Vice President Shaun McHugh